Project Example:
Introduction of Change Management in SAP Solution Manager

Customer environment/Tasks

• IT decentralized at several locations
• SOX Compliance requires verifiable approval process for changes
• Customer-developed change tool based on SAP CS

The Project’s Goals

• Replace separate tool with standard solution
• Map multi-step approval processes and distributed teams
• Develop an adjusted workflow within the SAP Standard System

Solution Approach/Implementation

Change Management in the Solution Manager is based on a CRM business transaction, which may be adjusted to the most diverse requirements in Customizing in a very flexible manner. It was possible to develop a solution for the customer that only uses the Customizing options and forego separate programming.

Customer’s benefits

• Standard product
• Faster and safer approval process
• Development, testing and production release are protected by the workflow
• Control of the transports by the system landscape from Solution Manager